- Category rank
- #17 (tied) of 27 in Patient Communication
- Confidence
- Developing (50%)
- Last reviewed
- October 17, 2026
Represent Annie and think this score is inaccurate? Request a score review · Score changelog
| Criterion | Weight | Score |
|---|---|---|
Call handling & booking Answers every call 24/7, books appointments, answers questions and handles front-desk workflows including insurance verification. | 30% | 7.5 |
PMS integration depth Integrates with Dentrix, Open Dental, Eaglesoft, Denticon, Curve and CareStack, scheduling directly into the PMS. | 25% | 7.5 |
Guardrails & human handoff Trained on each office like a new employee, with the practice controlling what the agent says and does. | 15% | 7.0 |
Evidence & transparency Claims 1,000+ dentists, DSOs and partners; few published results. $4M seed (Annie Labs). | 15% | 6.5 |
Deployment & support Vendor helps connect website, phones and systems at go-live. | 15% | 7.0 |
Weighted result 7.2. Last reviewed Oct 17, 2026. How we score · Request a score review