Patient Communication · #26 (tied) of 27

Mango Voice

Mango Voice is a PMS-connected dental phone system with AI call summaries logged to the chart and Margo, an AI receptionist that takes messages; user reviews flag reliability.

Editorial score

Dental-connected cloud phone system with AI call summaries logged to your PMS and an optional AI receptionist (Margo) that takes messages.

Category rank: #26 (tied) of 27 in Patient Communication
Confidence: High (75%)
Last reviewed: October 17, 2026

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How we scored it

Criterion	Weight	Score
Communication breadth Phones, two-way texting from the practice number, secure fax, call recording and a mobile app. Its site doesn't list automated reminders, recall, forms, review requests, online booking or payments; reminders are sent by hand from the shared text inbox.	25%	6.0
PMS integration & write-back Help center table: reads patient contacts and writes call logs, AI summaries and voicemails into Dentrix (Core, Ascend, Enterprise), Eaglesoft, Open Dental, Denticon and Curve Hero; call logs and summaries for Archy and Oryx. Write-back is notes and callback tasks, not scheduling. Vendor claims 40+ integrations.	25%	8.0
Automation & AI AI transcription, call summaries, sentiment and call analytics. Margo (AI Suite) answers 24/7, captures name, reason and callback number and creates a PMS callback task; it doesn't book appointments. Mango's pages give different language counts (5 vs 13+).	15%	7.0
Dental-specific fit Dedicated dental pages and deep dental PMS support, but Mango also sells to optometry, veterinary, chiropractic and primary care practices.	15%	7.5
Onboarding & support Dedicated onboarding and in-house support on every tier; most practices are live within 30 days, number porting takes 2 to 4 weeks. Capterra: 3.7/5 overall from 111 reviews (customer service 3.8), with outages and dropped calls the most common complaint. Implementation fee not published.	20%	6.0

Weighted result 6.9. Last reviewed Oct 17, 2026. How we score · Request a score review

Pricing

From $119/mo (1–3 users; $99/mo billed annually) + implementation fee

Source: vendor pricing page. We only list prices vendors publish.

Works with

ArchyIntegrated (writes back) source
Cloud 9Integrated (writes back) source
Ortho2Integrated (writes back) source
CurveListed partner source
DenticonListed partner source
DentrixListed partner source
Dentrix AscendListed partner source
EaglesoftListed partner source
Open DentalListed partner source
OryxListed partner source

From Mango Voice's own integration pages and docs, checked by our team. Integrated means two-way sync or write-back; listed partner means named without stated depth. Confirm your exact version with the vendor.

Our review

Mango Voice is a cloud phone system from St. George, Utah, built for US healthcare practices, with dedicated dental plans. When a patient calls, their name, last visit and insurance status pop up from the PMS. Texting from the practice number, secure fax, call recording and a mobile app are included.

Mango's help center lists its deepest support for Dentrix (Core, Ascend and Enterprise), Eaglesoft, Open Dental, Denticon and Curve Hero: patient caller ID plus automatic call logs, AI call summaries and voicemails in the patient's chart. The Premier tier adds AI transcription and sentiment flags. The AI Suite adds Margo, an AI receptionist that answers 24/7, takes the caller's details and creates a callback task in the PMS. Margo doesn't book appointments.

Pricing is published: from $119 a month for 1 to 3 users ($99 billed annually), with Margo on the AI Suite from $419 a month, plus a one-time implementation fee. Mango's dental page shows different prices ($249 to $449), so get a written quote.

Who it's for: practices that want a PMS-connected phone system first, with AI call notes and after-hours message-taking.

Watch-outs: Capterra users rate it 3.7 out of 5 (111 reviews), and outages and dropped calls are the most common complaint. Its site doesn't list automated reminders, recall, review requests or payments, so you'd likely pair it with an engagement platform.

Our take: 7.0. Strong PMS call integration and published pricing, held back by reliability reports and a narrow feature set.

Sources (6)

Other Patient Communication tools

NexHealthOnline booking, forms and reminders with a strong PMS integration API.8.5
WeaveAll-in-one phones, texting, reviews and payments for practices.8.4
RevenueWellMature patient marketing and reminder platform for dental.8.2
AditAll-in-one patient engagement: phones, AI front desk, texting, forms, scheduling, payments and analytics.8.0

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