Patient Communication · #23 (tied) of 27

Solutionreach

Solutionreach is a long-running patient messaging platform for many specialties, covering recall, reminders, texting and revenue-cycle messaging.

Editorial score
Patient relationship and recall messaging across specialties.
Category rank
#23 (tied) of 27 in Patient Communication
Confidence
High (75%)
Last reviewed
October 15, 2026

Represent Solutionreach and think this score is inaccurate? Request a score review · Score changelog

Pricing

Contact vendor

Not published by the vendor. We only list prices vendors publish.

Works with

  • Cloud 9Listed partner source
  • DentrixListed partner source
  • Dentrix AscendListed partner source

From Solutionreach's own integration pages and docs, checked by our team. Integrated means two-way sync or write-back; listed partner means named without stated depth. Confirm your exact version with the vendor.

Our review

Solutionreach says it created the patient retention and engagement market in 2000. Its platform sends automated reminders that let patients confirm, cancel or reschedule, recalls overdue patients with targeted messages, and handles quick questions and follow-ups by two-way text. It also offers online scheduling and post-appointment education. A newer AI-powered voicemail replacement acts as a safety net for scheduling calls the team can't take.

On the financial side, Solutionreach automates revenue-cycle messaging and keeps patients informed about what they owe. The company says it integrates securely with the practice's PM/EHR system and has a proven integration and onboarding process.

It serves many kinds of healthcare practices, not just dental. That's why we score it lower on dental-specific fit than dental-only tools.

Who it's for: practices, including multi-specialty groups, that want dependable recall and reminders at modest effort.

Watch-outs: the sources we reviewed don't list supported dental PMSs or publish pricing. Confirm your system and version. The results on its site come with the vendor's own footnoted caveats.

Our take: 7.5. It's a reliable choice with less dental depth than the category leaders.

Sources (1)

Other Patient Communication tools

  • NexHealthOnline booking, forms and reminders with a strong PMS integration API.8.5
  • WeaveAll-in-one phones, texting, reviews and payments for practices.8.4
  • RevenueWellMature patient marketing and reminder platform for dental.8.2
  • AditAll-in-one patient engagement: phones, AI front desk, texting, forms, scheduling, payments and analytics.8.0
See all Patient Communication rankings