Practice Management · #1 of 17

CareStack

CareStack is a cloud practice management system built for growing groups and DSOs, with its own AI suite including VoiceStack and Aeka imaging.

Editorial score

All-in-one cloud PMS for single practices through large DSOs, with an AI suite on top.

Category rank: #1 of 17 in Practice Management
Confidence: Medium (70%)
Last reviewed: October 17, 2026

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How we scored it

Criterion	Weight	Score
Clinical & front-office depth Scheduling, charting, billing, patient engagement and specialty support (ortho, perio, endo, pediatric, OS) in one cloud system. Our owner's hands-on use confirms deep day-to-day clinical and front-office workflows.	25%	8.8
Integrations & openness Published developer API and integration marketplace; a DSO customer cites 27M+ API calls. Partnership brings Pearl AI into CareStack.	25%	8.0
Deployment & multi-location Cloud-native and built for multi-location groups; available in the US, UK and Australia. Our owner's hands-on experience is that the cloud setup runs smoothly across locations.	15%	8.7
Built-in AI & automation AI suite includes VoiceStack (AI calls, a CareStack product), Aeka imaging and schedule-filling automation. Our owner's hands-on use found the automation genuinely useful in practice.	15%	8.3
Support & onboarding Structured onboarding program; vendor claims a Forrester-modeled payback within 6 months, which is vendor-commissioned.	20%	8.5

Weighted result 8.4. Last reviewed Oct 17, 2026. How we score · Request a score review

Pricing

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Not published by the vendor. We only list prices vendors publish.

Our review

CareStack is a cloud-based practice management system that covers scheduling, charting, billing, insurance, patient engagement and reporting in one platform. It supports general dentistry and specialties including orthodontics, periodontics, endodontics, pediatrics and oral surgery, and it sells in the US, UK and Australia.

The company says it has raised $145 million and is used by more than 3,000 practices. Its "AI Suite" adds VoiceStack for AI-handled calls, Aeka for enterprise imaging, and automation that watches the schedule and fills open slots. CareStack also publishes a developer API, and a 2025 partnership with Pearl brings Pearl's radiograph AI into the platform.

Who it's for: multi-location groups and DSOs that want one cloud system and centralized reporting, and growing practices planning to add locations.

Watch-outs: pricing isn't published. The Forrester payback figure on CareStack's site is a vendor-commissioned study. Plan the data conversion and training time carefully, as with any PMS switch. VoiceStack is CareStack's own product, so compare it with independent AI voice tools before bundling.

Disclosure: CareStack also makes VoiceStack, which we list separately under Patient Communication.

Our take: 8.3. One of the strongest cloud options for groups, and it holds up in day-to-day use.

Sources (4)

Reviewer notes

Expansion draft 2026-10-17; vendor URL verified live. Not public until approved in /admin/editorial.

Other Practice Management tools

Open DentalOpen-source, highly configurable PMS with a large integration ecosystem.8.3
DenticonCloud PMS from Planet DDS built for groups and DSOs.8.0
Curve DentalCloud-native PMS aimed at independent practices.7.9
Bola AIVoice AI for hands-free perio and restorative charting plus an AI scribe for clinical notes.7.9

See all Practice Management rankings

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