Dentrix

Henry Schein One calls Dentrix the most widely adopted dental software in the world. It brings clinical, financial and administrative work together in one system, including eligibility, claims, patient billing and payments, scheduling and reporting. Dentrix Imaging is built in, with AI detection, hands-free documentation and automatic x-ray quality checks.

The Dentrix API Exchange is a community of third-party vendors that connect to the software. That's one reason nearly every dental tool we rank integrates with it. Through Dentrix Connected Care Essentials, offices get priority access to trained specialists, automatic updates, in-product chat support and built-in imaging. Training is offered on-site, online and self-paced.

The main tradeoff is deployment. Dentrix is installed locally. Henry Schein One says it needs regular updates and IT support for backups and security, plus a remote-access setup if you want to use it off-site. Patient engagement features are add-ons, while Dentrix Ascend has them built in.

Who it's for: established practices that want local control and the broadest choice of integrations.

Watch-outs: factor IT, backups and security into the real cost. Pricing comes in packages and isn't published.

Our take: 7.8. It's the deepest workflow coverage in our rankings, held back by the on-premises model.